Road service dispatching now, 24 hours a day Official AMBEST Service Center
Call (502) 789-6644
Louisville, KY · Bishop Lane

Contact SuperiorTruck & Trailer.

One number reaches dispatch, the bays and the mobile trucks. Tell us the unit, where it sits and what it is doing, and the right truck goes out. Road service answers 24 hours a day.

Send a message

Tell Us What You Need. We Will Call You Back.

For work that can wait for a call back: booking a unit into the bays, a mobile truck to your yard, an inspection, or setting up a fleet account. A person at the shop reads it and calls you back.

Broken down right now?Skip the form and call dispatch at (502) 789-6644. That way a truck can head out right away.

Request a call back

Broken down? Calling (502) 789-6644 is faster.

Or pick up the phone

Three Reasons People Pick Up The Phone.

The number is the same for all three. What changes is what dispatch needs from you first, so find your situation and have those few things ready before you dial.

Down right now

The unit is stopped and you need it moving.

Say it is a road call first, then the road and the direction of travel. A stocked service truck rolls with the tools and the common parts, and the shop is behind it if the fix needs a bay.

  • Road, mile marker or exit, and which way you were heading
  • Whether the truck is on the shoulder or off the road
  • Loaded or empty, and anything hazardous on board
(502) 789-6644Dispatch, any hour
Book the work

You know what it needs and want it on the calendar.

Inspections, maintenance, brakes, alignment, welding, a repair you already had quoted. Say what the unit is and what it needs, and dispatch will tell you whether it wants a bay or a mobile truck.

  • Unit number, year and make, and the plate or VIN if you have it
  • What it needs, or what the last shop told you
  • Your yard or our bays, and when you can release it
(502) 789-6644Shop and mobile scheduling
Fleet account

You run units and want one shop that knows them.

Fleets get scheduled maintenance, one place that holds the history on every unit, and a number that already knows who you are when a driver calls it in from the road.

  • How many units, and what they are
  • Where they sit at night, and who releases them
  • Who approves the work and who gets the invoice
(502) 789-6644Ask for the fleet program
3816 Bishop Lane #1

Where To Bring It, And What To Expect.

The shop sits off Poplar Level Road just north of the Watterson, which is why a road call on I-264 often turns into a repair the same day instead of a tow and a wait.

The address 3816 Bishop Lane #1
Louisville, KY 40218
  • Finding itBishop Lane runs off Poplar Level Road, just north of the Watterson Expressway. I-65 and I-64 are both a short run around the Watterson.
  • Bringing a tractor-trailerIt's a working truck yard. Call before you head over so somebody knows a 53-footer is coming and where to put it.
  • HoursThe shop is open Monday to Friday, 8 AM to 5 PM. Emergency road service runs 24 hours a day, seven days a week, so a breakdown is never a wait for morning.
Also here
Before you dial

Five Things That Get A Truck Rolling Faster.

None of it is paperwork. It is the handful of things dispatch has to ask for anyway, and having them ready is usually the difference between one call and three.

  1. The unitNumber, year, make, and the plate or VIN if it is in front of you. Trailer too, if the trailer is the problem.
  2. Where it isRoad and direction of travel, nearest exit or mile marker, or the yard address. A pin dropped in your phone works just as well.
  3. What it is doingWhat you saw, heard or smelled, any dash lights or codes, and whether it still moves under its own power.
  4. Loaded or emptyWeight and freight change the fix, the tow and the order things happen in. Say so up front.
  5. Who paysYour own unit, a fleet account, a leasing company or a warranty claim. It saves a call back before anyone turns a wrench.
Call (502) 789-6644 Dispatch answers 24 hours a day, 7 days a week.
Reaching the shop

The Questions That Come Before The Call.

Who answers at night, where the shop is, and what to have in front of you when you dial.

(502) 789-6644
What is Superior Truck & Trailer's phone number?

(502) 789-6644. That one number reaches dispatch, the shop and the mobile trucks, 24 hours a day.

Is someone there at night and on weekends?

Yes, for emergencies. The shop on Bishop Lane is open Monday to Friday, 8 AM to 5 PM, and emergency road service runs 24 hours a day, seven days a week, so a breakdown at two in the morning still reaches a person. See 24/7 Mobile & Roadside Assistance.

Where is the shop?

3816 Bishop Lane #1, Louisville, KY 40218. Bishop Lane runs off Poplar Level Road just north of the Watterson Expressway, I-264, which puts the shop a short run from I-65 and I-64.

What should I have ready when I call?

The unit number and what it is, where it sits including the road and direction of travel, what it is doing, whether it is loaded, and who pays. That is enough for dispatch to send the right truck.

Can I bring the truck in without an appointment?

Call first. A call tells you whether a bay is open and whether the job needs the shop at all, because a lot of it can be done at your yard by 24/7 Mobile & Roadside Assistance instead.

Do you work outside Louisville?

Yes. The mobile trucks and road service cover twelve counties across Kentucky and Southern Indiana from the Bishop Lane shop. Call with the location and dispatch will confirm it.

One number, any hour

Tell Us Where It Is. We Will Come To It.

Shoulder, yard, dock or the bays on Bishop Lane. Dispatch works out which one the job needs and puts the right truck on it.

(502) 789-6644
3816 Bishop Lane #1, Louisville, KY 40218
Call 24/7 Dispatch